![]() ![]() Good for original owner of shades only.We may check historic wind speed data in your area. To stay within warranty, shades must NOT be left down in winds greater than the product is rated for.We will request photos and videos of your installation. Shades must be installed correctly per instructions.Suntex 90, 95 and 97 fabrics and Insect fabrics for 10 years, Clear Vinyl with Solid Borders and Soltis Blackout for 5 years.Fabric and motor warranties are unchanged. IF INSTALLED WITHIN 3 MILES OF SALTWATER, cranks, housings, side rails, cables, and cable hardware have a reduced warranty of ONE year.Cranks, housings, side rails, cables, cable hardware, fabric seams, for 10 years.Motors, remotes, sensors, controls, for 5 years.Video: How to Lubricate Citadel Tracks This is the lubricant recommended:īlaster Industrial Strength Silicone Lubricant We do not cover such labor costs.įor Citadel Zipper Track shades, lubricate the zippers and PVC inserts or the extruded zipper channel (as applicable) inside the rails with a dry silicone spray regularly to ensure smooth operation. If installed high up or on a second story, any equipment or labor needed for the initial installation could be needed for cleaning. The tracks or cables must be hosed down on a regular basis to make sure they are clear of dirt and debris before lifting or lowering the shade, or it will not function correctly. Avoid skin and eye contact when working with bleach solutions. If you see mildew on the fabric or do not see any but know it is a problem in your area periodically scrub or sponge the fabric with a commercial mildew remover or 1 part bleach to 3 parts water and rinse thoroughly. ![]() Rinse thoroughly with clear water and air dry by hanging shade in a roll down position. Sponge with a solution of one cup mild detergent with one cup household bleach in three gallons of water. ![]()
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